100% Money-Back Guarantee Assurance
At Irish Wolfhound Breeders, we are committed to providing you with a healthy, happy, and well-adjusted Irish Wolfhound puppy. Your satisfaction and peace of mind are our top priorities, which is why we offer a 100% Money-Back Guarantee under the terms outlined below. This guarantee reflects our confidence in the quality of our puppies and our dedication to ensuring a positive experience for every client.
1. Coverage of the Money-Back Guarantee
Our 100% Money-Back Guarantee covers the following scenarios:
A. Genetic or Congenital Disorders
If your Irish Wolfhound puppy is diagnosed with a life-threatening genetic or congenital disorder within 24 months of purchase, we will offer a full refund of the purchase price. This guarantee applies only if the condition is confirmed in writing by a licensed veterinarian and is determined to be hereditary or congenital in nature.
B. Infectious Diseases
If your puppy is diagnosed with an infectious disease (e.g., parvovirus, distemper) within 14 days of purchase, we will provide a full refund of the purchase price. This guarantee applies only if the disease is confirmed by a licensed veterinarian and is determined to have been present at the time of purchase.
C. Failure to Meet Health Standards
If your puppy fails to meet the health standards outlined in our Health Guarantee, we will offer a full refund of the purchase price. This includes cases where the puppy is found to have a pre-existing condition that was not disclosed at the time of purchase.
2. Conditions of the Money-Back Guarantee
To qualify for the 100% Money-Back Guarantee, the following conditions must be met:
A. Veterinary Examination
- The buyer must take the puppy to a licensed veterinarian within 72 hours of purchase for a health examination.
- A written report from the veterinarian must be provided to the breeder within 7 days of the examination.
B. Proper Care and Maintenance
- The buyer must provide the puppy with proper care, including a high-quality diet, regular veterinary check-ups, and a safe living environment.
- The buyer must follow the care instructions provided by the breeder, including vaccination and deworming schedules.
C. Notification of Health Concerns
- The buyer must notify the breeder immediately if any health concerns arise.
- The buyer must provide all relevant medical records and diagnostic reports to the breeder for review.
D. Return of the Puppy
- In the event of a refund, the buyer must return the puppy to the breeder at their own expense.
- The puppy must be returned in the same condition as at the time of purchase, barring the diagnosed health issue.
3. Exclusions from the Money-Back Guarantee
The 100% Money-Back Guarantee does not cover the following:
- Minor Health Issues: Conditions such as allergies, ear infections, or skin irritations are not covered.
- Injuries or Accidents: Any injuries or illnesses resulting from accidents, neglect, or improper care are not covered.
- Non-Genetic Conditions: Conditions caused by environmental factors, such as parasites or infections acquired after purchase, are not covered.
- Failure to Follow Care Instructions: If the buyer fails to provide proper care or follow the breeder’s instructions, the guarantee is void.
4. Process for Claiming the Money-Back Guarantee
If you believe your puppy qualifies for the 100% Money-Back Guarantee, please follow these steps:
- Notify the Breeder: Contact us immediately to inform us of the health concern.
- Provide Documentation: Submit a written report from a licensed veterinarian confirming the diagnosis.
- Review and Verification: We will review the documentation and may request a second opinion from a veterinarian of our choice.
- Refund or Replacement: Once the claim is verified, we will issue a full refund of the purchase price or offer a replacement puppy, depending on your preference.
5. Lifetime Support
Our commitment to you and your puppy does not end with the purchase. We offer lifetime support and are always available to answer questions or provide guidance on caring for your Irish Wolfhound.
6. Limitation of Liability
While we take every precaution to ensure the health and well-being of our puppies, our liability is limited to the purchase price of the puppy. We are not responsible for any additional costs, such as veterinary expenses or transportation fees.
7. Acknowledgment and Agreement
By purchasing an Irish Wolfhound puppy from Irish Wolfhound Breeders, you acknowledge that you have read, understood, and agreed to the terms of this 100% Money-Back Guarantee.
At Irish Wolfhound Breeders, we stand behind the quality of our puppies and are committed to ensuring your complete satisfaction. Our 100% Money-Back Guarantee is a testament to our dedication to breeding healthy, happy, and well-adjusted Irish Wolfhounds.
If you have any questions or concerns about this guarantee, please do not hesitate to contact us. We look forward to helping you welcome your new Irish Wolfhound puppy into your home!
